We shipped order parcel same day when we provide tracking number. Due to COVID-19, tracking information will updating online some days later than usual. Please wait patiently.
We offer multiple shipping options for your convenience, including free shipping for qualifying orders. Most orders that are placed before 4pm UK Time, Monday through Friday, will ship the same day, although Ground and Free Shipping may take an extra day or two. If your order contains any products that are out of stock, pre-order, or back-ordered, it may take additional time to ship.
Once your order has shipped, you’ll receive an email notification containing one or multiple tracking numbers, if available from the shipping carrier. Using the tracking information, you can view the shipping progress and see the estimated delivery date.
We offers free world wide shipping on all items. In the checkout page, there are usually 2 following shipping methods.
Standard - Free P+P International Track (Typically ships 10-15 business days): shipped with Registered airmail for free and with a tracking number.
Expedited - Free Package & International Track (Typically ships 5-7 business days) Fixed £25.00/order: Express shipping if you need the order urgent, you can pay the express fee for your order. Purchasing express shipping only affects postal service mailing time, it does not affect our processing time.
- I haven’t received my package 15 business days after shipment.
Most likely your package is delayed due to an unforeseen situation. Please wait a 2-3 more business days. If the package still doesn’t arrive then please contact us.
If your package has a tracking number then please check your country’s postal service website for the latest information.
- My order hasn’t been shipped 7 business days after payment.
Please verify that your payment is confirmed and none of the items are back ordered or sold out. If the issue persists then please contact us.
- When will I receive my order?
|Step 1||Confirm payment||1 business days|
|Step 2||Process order||1 business days|
|Step 3||Package order||1-2 business days
|Step 4||Shipping||Standard:7-11 business days|
|Expedited:2-3 business days
|Total||Standard||10-15 business days|
|Expedited||5-7 business days|
All times listed are estimates and are not guaranteed. Exact time varies with exact destination. Holiday season orders can experience 3-7 days delays.