The W1000 is the W-series commercial-grade unit. It raises max gain from 75 dB to 80 dB, cuts the noise figure from ≤3 dB to ≤2.5 dB, increases coverage from 500 m² to 1000 m², raises simultaneous users from 50 to 100, and upgrades the indoor antenna from an 8 dBi panel to a 10 dBi panel. Power draw rises to ≤25 W and the unit weighs about 900 g to handle the larger load. If your premises are a large office, shop, bar, pub, restaurant, warehouse or commercial building over 500 m², the W1000 is the right size. If you have a 4–5 bedroom home, small office or single-floor shop up to 500 m², the smaller W500 at its lower price point is the value choice.

Yes — that is exactly what it is built for. Band 1 (2100 MHz) is the 3G UMTS frequency all four UK networks share. The W1000 amplifies that single radio wave, so any phone on EE, O2, Vodafone or Three — and any MVNO on their networks — gets a stronger 3G signal inside. It does not matter that your office staff are on EE, your shop customers are on O2, your bar tills are on Vodafone and your delivery riders are on Three; one unit improves 3G for all of them at once across the 1000 m² footprint, supporting up to 100 users simultaneously.

No — they are completely different products at the same price point. The W1000 boosts Band 1 (2100 MHz) 3G UMTS for EE, O2, Vodafone and Three (all networks, 3G calls + 3G data). The D1000 boosts Band 3 (1800 MHz) and is an EE-only voice + 4G unit for EE, BT, ASDA and Virgin customers. If you have a mixed-operator office, shop, bar or warehouse, or need 3G across all four networks, choose the W1000. If you are EE-only and need voice plus 4G data, choose the D1000. Do not buy the wrong one based on price alone.

The W1000 is a Band 1 (2100 MHz) 3G UMTS booster only. It improves 3G voice calls and 3G data. It does not boost 4G LTE or 5G NR on any band, on any network. If your main commercial problem is slow 4G data, you need a different product — a Band 3 EE voice + 4G unit (D series) or a Band 20 O2/Vodafone 4G unit (C series). If your problem is dropped 3G calls and weak 3G data across multiple networks in a large office, shop, bar, restaurant or warehouse, the W1000 is the right fit.

Typically it moves from around 1–5 Mbps with a weak signal up to about 10–30 Mbps with a good boosted signal. Treat that as a guide, not a guarantee: the booster improves the radio link between your phones and the mast, but your final speed is also set by how busy the mast is and its backhaul. A quiet rural 3G mast will give better results than a congested city-centre one. It is still 3G, so it is suited to calls, messaging, maps, card payments, scanner PDAs and basic browsing — not 4K streaming or large file downloads.

Yes. The W1000 amplifies an existing weak donor signal — it cannot create signal from nothing. Before buying, check Band 1 3G signal on your phone outside, near where the Yagi will sit (often the car park, loading bay or flat roof of a commercial building). If you have at least 1–2 bars of 3G outdoors, the booster can push a full-strength signal inside across 1000 m². If you show zero bars and emergency-only outside, no Ofcom-legal booster at this price will help. Also note O2 and Vodafone have limited Band 1 3G coverage in some rural areas — check the outdoor signal on the network you actually rely on for tills or staff.

The dual-cable setup is a commercial configuration. The 10 m outdoor coax runs from the Yagi antenna on the exterior wall or chimney down to the booster unit located inside (typically a stockroom, cupboard or wiring closet). The 5 m indoor coax then runs from the booster unit to the 10 dBi panel antenna positioned where you need coverage — above the bar, on an office column or in the warehouse aisle. This separates the donor and server paths cleanly and gives enough cable length for a typical single-floor commercial unit with a small mezzanine. If your building is deep or the wiring closet is far from where you need coverage, the 20 m cable upgrade is worth adding at checkout.

The W1000 is rated for up to 100 simultaneous 3G users, which is what makes it the commercial W-series unit. In a busy pub, bar, restaurant, open-plan office or warehouse, staff handsets, contactless card machines, booking tablets, customer phones, delivery drivers' mobiles and forklift scanner PDAs all share the same Band 1 3G radio path. The 80 dB gain and ≤27 dBm output are sized to carry that load across 1000 m². For a typical 40–60 cover restaurant, 30–50 person office or 20–30 staff warehouse, this is ample headroom. It is not, however, designed for a 500-person conference centre, multi-storey hotel or large factory floor — those need a proper DAS distributed antenna system.

Yes, for a typical single-floor commercial unit up to 1000 m² (about 10,764 ft²) — a high-street shop, a village pub with restaurant kitchen, a small open-plan office, a light-industrial warehouse or a mixed commercial building across two modest floors. It is not designed for very large estates over 1000 m², multi-storey office blocks, castles, country houses or big factory floors — those need a higher-coverage enterprise unit or DAS. For a standard 1000 m² commercial property, expect good 3G signal in most areas once the 10 dBi panel antenna is aimed centrally.

You are covered by a 365-day money-back guarantee, plus lifetime UK technical support. If the W1000 does not improve your 3G calls or data after a proper install (correct Yagi aim, 1–2 bars outdoors, ≥10 m antenna separation), contact support and you can return it by mail for a free return and refund. Free UK delivery takes 10–15 working days after 1–2 days order handling, so order early if you have an urgent deadline like a shop refurbishment, busy trade period or warehouse move-in.